Shipping and Delivery

How much is the delivery charge?

We offer free shipping on all items.

Do I need to pay tax?

We will bear the tax for you, such as import tax, VAT and GST unless stated otherwise.

Where do you ship from?

All orders will be shipped from our fulfillment center in Malaysia.

When will my item arrive?

We may take up to 3 working days to process and ship out your order. Delivery time will vary depending on the destinations as listed below.

Malaysia & other South East Asian countries: 1-3 working days
Australia & New Zealand: 7-10 working days
USA & Canada: 7-14 working days
UK & Europe: 7-14 working days
The rest of the world: 14-20 working days

Where is my tracking number?

Your tracking number will be emailed once your order has been shipped out. Kindly check your Spam folder to ensure that our emails are not accidentally marked as Spam by your email provider.

If you still think that you have not received your tracking number, kindly contact our customer care team.